At AMATA BENE we are in constant pursuit of excellence and seek to satisfy of our customers.
Each piece is handmade in Ubrique, Spain by the most experienced craftspeople in the world. Every product undergoes a rigorous compliance and quality control test.
We are a small company and for this reason, we can only accept returned items in their original, unused condition, with all tags in place and packaging included, within seven days of delivery to you. No item can be accepted for return or exchange if it shows any indication of use.
Email firstname.lastname@example.org with the subject title "RETURNS" along with your invoice and the reason for your return.
AMATA BENE will send you an email with further instructions on how to return the item.
Return shipping costs are the responsibility of the customer.
AMATA BENE reserves the right to refuse the return of any merchandise that does not meet the above criteria. In such cases, the merchandise will be sent back to the customer and a refund will not be issued.
In the rare event that something in the production is amiss we will stand behind our product and ensure that you receive a product that meets our high standards.